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Technical Support

Enterprise Customer Success Manager - AI Legal Tech

Job in Eagan, Dakota County, Minnesota, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2026-05-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Thomson Reuters is seeking a Customer Success Manager in Eagan, Minnesota to support enterprise customers in utilizing the CoCounsel suite of products. The role involves driving customer outcomes through Customer Success Plans and executive business reviews. The ideal candidate will have over 3 years of experience in Customer Success, particularly in SaaS, and demonstrate strong communication and stakeholder management skills.

This position offers a comprehensive benefits package, including competitive compensation and flexible work arrangements.
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