Assistant Manager

Assistant Manager

Eagan, MN

Tues‑Sat 11:00 a.m. – 7:30 p.m. with some Mondays as needed.

• Develops and maintains relations with vendors, stores, and independent contractors.
• Ensures follow‑up on shipping discrepancies, damaged goods, and in‑home damage claims.
• Dispatches trucks using GPS technology.
• Oversees in‑home delivery for customers.
• Maintains monthly operating reports that include statistics and customer service scores.
• Oversees Customer Service Representatives and Routers.
• Attendance and punctuality are essential functions of the job.
• Directly supervises hourly on‑site staff who handle day‑to‑day operations in data entry, customer service, order processing, and delivery.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; rewarding and providing direction to employees; addressing complaints and resolving problems.

• Flexible work schedule.
• Must be self‑motivated to work with little supervision.
• Excellent attendance record.
• Positive attitude and ability to work with others.
• Good communication skills.
• Excellent customer service skills.
• Bilingual Spanish and English.

• 5 + years of experience in logistics, supply chain, or related field.
• Excellent problem‑solving skills.
• Good time‑management skills.
• Experience working in a manufacturing environment.
• Experience in a supervisor role including performance reviews of direct reports.

• Medical.
• Dental.
• Vision.
• 401(k) + company match.
• Employee assistance program.
• Paid time off.
• Flexible work schedules (when possible).
• And more!

$60,000 – $65,000

Maersk is an equal‑opportunity employer and welcomes applicants without regard to race, colour, gender, sexual orientation, disability, or any other characteristic protected by law. We also consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Location:

United States of America, Minnesota, Eagan, 55121.