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Strategic Customer Success Manager – Coverage

Job in Eagan, Dakota County, Minnesota, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager – Open Coverage

Thomson Reuters is seeking a Customer Success Manager - Open Coverage to own the post-sale relationship for a portfolio of customers in Eagan, Minnesota. In this role, you will ensure customers achieve measurable value and remain engaged throughout their lifecycle while driving product adoption and monitoring customer health.

Your responsibilities include managing renewals, upselling opportunities, and collaborating with internal teams to support clients. The ideal candidate will have a bachelor’s degree and 1-3 years of relevant experience in a SaaS environment.

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