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Customer Engagement Team Lead, Call Center

Job in Eagan, Dakota County, Minnesota, USA
Listing for: Marvin
Full Time position
Listed on 2026-08-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below

Marvin in Eagan, MN is seeking a Customer Engagement Supervisor to lead a team of Customer Engagement Representatives, coach them, and ensure exceptional service across every homeowner interaction. You will drive operational excellence and improve the customer journey from first contact.

This on-site role requires 3-5 years of leadership in a call center, proficiency with Salesforce, Tableau, Excel and PowerPoint, and a knack for turning data into action.

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