CX Architect: Customer & Problem Solver
Job in
Eagan, Dakota County, Minnesota, USA
Listed on 2026-09-04
Listing for:
Marvin
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Marvin is seeking a Customer Experience Support Analyst to provide front-line application support for customers and employees across Marvin CX systems, including Quote and Order Management, web apps, and mobile solutions.
The role handles multi-channel intake (phone, email, chat) with a focus on diagnosing issues, offering guidance, and ensuring an excellent customer experience. Collaboration across teams and knowledge-base updates are essential.
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