Senior CXone Telephony & IVR Engineer; Hybrid
Job in
Eagan, Dakota County, Minnesota, USA
Listed on 2026-02-16
Listing for:
BlueCross BlueShield of Minnesota
Full Time
position Listed on 2026-02-16
Job specializations:
-
Engineering
Job Description & How to Apply Below
A nonprofit health organization in Eagan, Minnesota, is looking for a Senior Operations Telephony Engineer to manage telephony-related functions. The role focuses on improving IVR performance and ensuring efficient call routing. Ideal candidates have experience in customer service operations and technical expertise in telephony systems. The position offers a hybrid work model, competitive pay between $90,800 and $149,800 annually, and a comprehensive benefits package.
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Position Requirements
10+ Years
work experience
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