Field Engineer

Position Summary

The Field Engineer will serve as engineering support for our sales team assisting with construction management and after‑sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in Eagan. The position will include both field and office work.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of Captive Aire products, troubleshooting, and application engineering processes.

This position will encompass a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post‑sale support.

• Estimated 50% to 75% of time spent in the field on job sites
• Supporting installations and equipment start‑ups to ensure high quality outcomes and adherence to engineering principles
• Handling complex troubleshooting issues
• Customer service and coordination with all parties – Captive Aire team, contractors, engineers, installers, Captive Aire Service

• A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required)
• Product Support – troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
• Maintain expert level knowledge of all Captive Aire products
• Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
• On site for construction trade coordination meetings and startups to ensure a good outcome
• Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system
• Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
• Perform 3rd party training for outside contractors on Captive Aire products
• Provide reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues

• 0–5 years experience
• 4 year technical degree in a mechanical, electrical, construction or science‑oriented curriculum preferred
• Hands‑on, technical internship/co‑op experience is preferred
• Must enjoy hands‑on product exposure
• HVAC and/or electrical experience strongly preferred
• Multi‑tasking, problem solving and strong communication skills a must
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with Captive Aire
• MUST BE A “GO GETTER”!
• Must be able to travel for training

• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401(k) with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

$70,000–$100,000 base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

Captive‑Aire Systems, Inc. is proud to be an equal‑opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.