Rehabilitation Services Coordinator

Location Address: 1284 Corporate Center Dr Ste 500 Eagan, MN

Date Posted:
August 05, 2026

Department:  Courage Kenny Rehabilitation Institute Therapy Staff Resources

Shift: Day/Evening (United States of America)

Shift Length: 8/12 combo shift

Hours Per Week: 0

Union

Contract:

Non-Union-NCT

Weekend Rotation:
None

As the first point of contact at Courage Kenny Rehabilitation Institute, the Rehabilitation Services Coordinator creates a welcoming experience for patients and clients. You manage check-in, verify accurate records and demographics, and schedule future appointments—helping ensure a smooth start to each patient’s rehabilitation journey.

0.0 FTE (Casual)

• 8 and 12 hour Day / Evening shifts
• No weekends

Casual Rehabilitation Services Coordinator (RSC)

• Work a minimum of two (2) shifts per month (minimum hours of 4-10 per shift) when shifts are available.
• Be available to work shifts between 6:15 a.m. and 6:30 p.m., Monday through Friday, based on site needs.
• Be able to work at the following locations:
  Apple Valley, Burnsville, Cottage Grove, Eagan, Hastings (YMCA/Nininger), Shoreview, St.Paul (Doctors Professional Building and Bandana Square), Stillwater (St.Croix and ECFC), United Hospital OP, Vadnais Heights, and Woodbury.
• Maintain availability to support department staffing needs, including a variety of shift times as needed.

First point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute.

Ensuring the check-in process, department records and demographic information is complete and accurate.

Schedules appointments for future visits.

• Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.
• Enters all scheduling documentation in the electronic medical record.
• Registers patients, verifies insurance and obtains prior authorizations as needed.
• Creates, deletes and modifies schedule versions and calendars to reflect changes in Therapist schedules.
• Arranges interpreter services for patients as needed.

• Provides department reception, patient check-in and telephone coverage, routing messages accordingly.
• Organizes and maintains department records, manuals and patient education materials.
• Participates in completion of patient data reporting requirements and compliance with regulatory standards.
• Creates and maintains all training materials for new and current employees.
• Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.

• Maintains governmental payor logs, including faxing.
• Updates patient charts.
• Assists department with sending email communication related to initial patient assessments.

• Analyzes patient records to determine if outside documents are needed.
• Contacts document source, obtains records, scans and index into the electronic medical record.

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.

• High school diploma or GED
• Customer service experience
• 1+ years scheduling experience in a healthcare setting
• Experience with EPIC
• 1+ years in person customer service
• Experience working with patients

• Sedentary:
  Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range: $22.04 to $30.01 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

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