Referrals Coordinator, Orthopedics, Baptist Clay

About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville’s only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children’s Hospital.

Baptist Health is hiring a Referrals Coordinator for our Orthopedics department at Baptist Clay, located in Fleming Island, FL. This is a full-time day-shift opportunity Monday-Friday 8am-5pm.

As the Referrals Coordinator, you will primarily interact with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry. You will be responsible for securing medication authorizations, infusion authorizations, and injectable authorizations for two providers. You will work and communicate with the Provider’s team to enable minimal turnaround times for patient care.

This position requires a candidate who has previous referrals and healthcare experience, as well as excellent customer service skills.

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• Tracking referrals to avoid duplications, to ensure completion, and to verify documentation is in EMR

• Providing referral assistance to physicians, patients, and insurance companies

• Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carriers

• Registering patients in a timely, accurate, and professional manner which reflects the core values of Baptist Health

• Scheduling appointments

• Processing prescriptions and referrals

• Maintaining medical documentation

• One Year Medical Office Experience Preferred

• High School Diploma or GED Required

• Certified Medical Assistant Preferred

Primary

Location:

Clay - Office Building