HRMS Manager

Job Description

Summary:

We are seeking a process‑improvement focused and proactive HRMS Manager to oversee our new Workday Human Resource Management System (HRMS). This individual will play a pivotal role in ensuring the stabilization and optimization of the new system, owning configuration and enhancement, and serving as the primary system administrator and lead Subject Matter Expert (SME). They will manage accuracy, integrity, and security of employee data while providing technical support to teams and employees across HR, Payroll, IT, and other departments.

• System Administration:
  Serve as primary day‑to‑day administrator of Workday, responsible for system configuration, maintenance, bi‑annual updates, and integrations. Support core HR processes across the employee life cycle in modules such as Core HCM, Recruiting, Advanced Compensation, Learning, Talent & Performance, and Payroll "light". Own business process configuration, security assignments, and system updates or requests. Monitor system performance, troubleshoot issues, and ensure timely resolution.
  
  Manage user roles and permissions, maintain system documentation, training materials, and SOPs. Act as liaison between the organization, Workday, vendors, and support partners for all system‑related issues.
• Training and Support:
  Train HR and other department staff on using the HRMS. Provide ongoing technical support and guidance. Coordinate with the vendor for advanced technical support when needed. Lead, develop, support, and provide day‑to‑day instruction to the HRMS Specialist. Support integrations from Workday to other systems/vendors.
• Optimization and Reporting:
  Identify opportunities to optimize HR and business processes using the HRMS, implement system upgrades and improve workflows for efficiency and best practices. Generate HR reports, dashboards, and insights to support workforce planning, compliance, and performance management. Stay updated on HRMS trends and features, recommending improvements to enhance functionality. Ensure HRMS processes align with legal, compliance, and regulatory requirements. Lead the Workday Steering Committee to ensure alignment across stakeholders.
  
  Ensure the organization fully utilizes the Workday Success Plan subscription.

• Bachelor’s degree in human resources, information systems, business administration, or a related field.
• Six or more years of hands‑on experience working in the Workday HRMS platform.
• Workday Pro certification preferred.
• Experience with Workday Recruiting, HCM, Talent & Performance, Payroll, and Advanced Compensation highly preferred.
• Ability to learn and problem‑solve as needed.
• Strong understanding of HR processes and workflows, including payroll, benefits administration, and talent management.
• Proficiency in HR data reporting and analysis, with experience using tools like Excel, API integrations, Power BI, or SQL.
• Knowledge of HR compliance and data privacy regulations (e.g., FLSA, EEOC reporting).
• Experience with HR system configurations, requirements gathering, integrations, and automation.
• Familiarity with cloud‑based HR technology solutions.
• Excellent problem‑solving, organizational, communication, and project management skills.
• Proven ability to partner with stakeholders, manage competing priorities, and deliver high‑quality, customer‑focused solutions in a timely manner.
• Ability to work collaboratively in a fast‑paced, evolving environment while maintaining data confidentiality and integrity.
• Experience supporting a nationwide and growing workforce.
• Union/CBA exposure preferred.

• Attention to detail and commitment to data accuracy.
• Strong relationship‑building ability and collaboration across various departments.
• Project management skills with the ability to manage multiple priorities.
• Self‑motivated and adaptable to a fast‑paced environment.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively to diverse audiences.

This job operates in a professional office environment and regularly uses standard office equipment such as computers,…