AI product specialist – courts

Qualifications

• Proven expertise in the legal field, preferably with court systems
• Strong understanding of generative AI products and their applications in law
• Experience in customer relationship management and product adoption strategies
• Excellent problem-solving skills and ability to troubleshoot effectively
• Strong communication skills for educating and engaging with customers
• Ability to adapt to changing environments and customer needs
• Experience in achieving sales or activity-related goals

• Help state and local court clients utilizing Thomson Reuters AI products by establishing value and minimizing risk
• Promote post-sale adoption and usage by assessing customer requirements and showcasing product benefits
• Collaborate with customers to resolve product-related issues and provide guidance on best practices
• Address incoming customer inquiries swiftly and adeptly
• Engage proactively with customers to enhance satisfaction and maintain relationships
• Consistently meet or surpass assigned activity targets while driving revenue for products
• Stay adaptable to evolving priorities and modifications in product focus areas
• Identify and resolve potential issues that may impact customer satisfaction or retention

We at Thomson Reuters are excited to invite a driven and flexible AI Product Specialist to join our dynamic team. In this pivotal role, you will collaborate closely with our state and local court clients to enhance their experience with our generative AI products. You will be instrumental in promoting product adoption while ensuring customer success that contributes to our revenue growth.

Our team values innovation and adaptability, and we are located in a vibrant work environment that fosters professional development.