Manager Sales Technology

Overview

Blue Cross and Blue Shield of Minnesota is hiring a Manager, Sales Technology in Eagan, MN. This role enables sales growth and long‑term retention by owning and evolving enterprise sales technology platforms across commercial and government markets. The Manager serves as a strategic bridge between Sales, IT, and Operations, ensuring platforms are reliable, scalable, and aligned to enterprise priorities.

• Own end‑to‑end sales technology platform lifecycle, ensuring strategic alignment, operational effectiveness, compliance, and measurable value through adoption, performance, and timely modernization or retirement.
• Overall accountability for budget oversight, vendor management and performance of technology and operational solutions to optimize acquisition and retention for all channels.
• Manage matrixed support to both government and commercial market P&L’s.
• Champion critical business needs with the P&L’s to ensure timely execution of ongoing technology optimizations and initiatives that enable sales and channel experience and performance goals.
• Ensure data integrity within the sales technology platforms and ensure compliance with government regulations.
• Provide leadership and subject matter input as needed to all stakeholders, including technology vendors, brokers and agents, sales training, and RFP engagement.
• Ensure successful delivery of enterprise sales technology initiatives, accountable for business outcomes, readiness for release, and operational stability.
• Maintain vendor performance and platform reliability through effective issue resolution, escalation management, and executive level communication.
• Define and report performance metrics that demonstrate sales technology value, utilization, and financial impact to P&L stakeholders.
• Lead and develop the Sales Technology team to deliver platform performance, operational excellence, and business results.

• 7+ years of related professional experience, including work, education, transferable skills, and military experience.
• 3+ years of direct people leadership experience leading and developing individual contributors.
• 3+ years managing project(s) or enterprise initiatives involving multiple team members, task assignment, working with key customers, managing team and customer relationships, and managing project deliverables.
• Demonstrated success managing or deploying technology platforms with complex data integrations, business logic, workflows, and multiple user interfaces.
• Proven ability to build strong working relationships with vendors, internal and external business partners.
• Strong organizational skills and time management skills.
• Demonstrated ability to shift priorities as current business demands require.
• Excellent written and verbal communication skills with the ability to present complex information clearly.
• Must have the ability to present before a broad range of audiences.
• Strong analytical experience to assess and present trends, performance, and impact of sales technology platforms.
• Proven ability to make sound business decisions and handle a variety of challenging responsibilities.
• Strong problem solving and collaboration skills.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

• Bachelor’s degree.
• Experience with  and/or other sales technology platforms.
• Experience in healthcare, insurance, or other regulated environments requiring strong data integrity and compliance.
• Demonstrated experience with platform implementations, modernization, or decommissioning activities.
• Experience leading Customer Experience (CX) initiatives and improving user experience.
• Experience with end‑to‑end ownership of business technology platforms, including prioritization and optimization.
• Experience managing vendor relationships and platform performance.

Pay Range: $ – $ – $ Annual.

Pay is based on several factors which vary by position, including skills, ability, and knowledge the selected individual brings.

We offer a comprehensive benefits package that may include:

• Medical, dental, and vision insurance
• Life insurance
• 401(k)
• Paid Time Off (PTO)
• Vol…