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Hybrid CS Manager – Coverage, Retention & Upsell

Job in Eagan, Dakota County, Minnesota, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2026-05-11
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid CS Manager – Open Coverage, Retention & Upsell
Thomson Reuters is seeking a Customer Success Manager - Open Coverage to manage post-sale relationships for a portfolio of customers. This role involves driving product adoption, monitoring customer health, and collaborating with internal teams on renewals and upsells. The ideal candidate will have a Bachelor’s degree and 1-3 years of SaaS experience, along with strong relationship-building skills and a customer-centric mindset.

The company offers a hybrid work model and comprehensive benefits.
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