Systems Engineer - Jira Administrator

The Impact You Will Have

Blue Cross and Blue Shield of Minnesota is looking for a Systems Engineer - Jira Administrator to join our team!

As a System Engineer - Jira Administrator, you will be responsible for administering, standardizing, and evolving Jira Cloud across multiple business entities, ensuring consistency, scalability, and effective integration with enterprise systems. This role partners closely with Scrum Masters, engineering teams, and business stakeholders to support Agile delivery, manage enhancement requests, and implement governance and best practices for Jira usage across the organization.

This role will focus on aligning configurations, access provisioning, and project standards across multiple environments. The Jira Administrator will manage a high volume of enhancement and integration requests, test and evaluate new Jira features and marketplace plugins, and ensure solutions meet business needs without disrupting production environments.

The role requires strong collaboration with internal teams, vendors, and Jira-savvy colleagues, as well as the ability to think strategically—balancing individual team needs with enterprise-wide standards. A key objective will be establishing Jira governance and developing standard operating procedures (SOPs) to formalize how, when, and why Jira configurations and changes are made.