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Head of AI-Driven Workflow Engineering
Job in
Eagan, Dakota County, Minnesota, USA
Listed on 2026-05-27
Listing for:
Thomson Reuters
Full Time
position Listed on 2026-05-27
Job specializations:
-
IT/Tech
AI Engineer, IT Consultant
Job Description & How to Apply Below
Thomson Reuters is seeking a Director of Workflow Engineering to lead the development of AI-native operational workflows. This critical role will focus on optimizing service management on the Service Now platform, ensuring efficient connectivity between AI recommendations and actions.
The ideal candidate will bring expert-level Service Now architecture experience, capable of orchestrating automated workflows while fostering a culture of continuous improvement and compliance with ITSM policies.
Enjoy the advantages of a hybrid work model and a comprehensive benefits package dedicated to work-life balance and personal development.
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