Salesforce Administrator

Full-Time | Exempt | Open to US Citizens and Current Green Card Holders

Compensation: $112K to $115K plus bonus (dependent upon candidate experience)

Benefits:
The position is eligible for medical, dental, vision

We are seeking a technically strong, business-minded Salesforce Administrator to take ownership of a growing Salesforce environment and serve as a key technical and functional resource across the organization. This is not a pure Salesforce development role and it is not a traditional ticket-taking administrator position. The ideal candidate is someone who can sit down with a business stakeholder, understand the problem they are trying to solve, and determine how Salesforce should address it.

You should be comfortable saying:

"Give me the business problem and I'll figure out how Salesforce should solve it."

This person will operate as a Salesforce SME and essentially a team of one
, managing their own priorities, projects, platform enhancements and day-to-day administration without significant hand-holding. The role combines Salesforce administration, light development, business analysis, solution design, stakeholder engagement and platform optimization
.

• Own, administer and continuously optimize the Salesforce platform.
• Partner directly with business users, functional leaders and senior stakeholders to understand business needs and translate them into scalable Salesforce solutions.
• Gather and document requirements, challenge assumptions when appropriate, and recommend solutions rather than simply taking orders.
• Configure Salesforce using best practices across objects, fields, validation rules, permission sets, security, workflows and other platform capabilities.
• Build, maintain and optimize Salesforce Flows and declarative automation
  .
• Perform light Apex development, debugging and troubleshooting when configuration alone is not sufficient.
• Work with and troubleshoot Lightning Web Components (LWC) as needed.
• Support and manage REST APIs and Salesforce integrations with other business systems.
• Manage data imports, cleansing, deduplication, validation and overall data integrity.
• Develop and maintain reports, dashboards and other Salesforce analytics.
• Troubleshoot complex Salesforce issues and identify root causes rather than simply resolving individual tickets.
• Train users, provide guidance and improve Salesforce adoption across the organization.
• Help establish scalable processes, governance and best practices around the Salesforce environment.
• Manage multiple projects and competing priorities independently from requirements gathering through implementation.
• Stay current with Salesforce capabilities and identify opportunities to improve the platform and business processes.
• Support the continued evolution of the organization's Salesforce data and automation capabilities.

• 5+ years of hands-on Salesforce Administration experience
  .
• Strong knowledge of Salesforce configuration, administration and platform capabilities.
• Hands-on experience with Salesforce Lightning
  .
• Strong experience building Flows and declarative automation
  .
• Ability to perform light Apex development and debugging
  .
• Exposure to Lightning Web Components (LWC).
• Experience working with REST APIs and Salesforce integrations
  .
• Strong understanding of custom objects, validation rules, permission sets, profiles, roles and Salesforce security.
• Experience with Salesforce reporting and dashboard development.
• Experience managing data imports, data cleanup, deduplication and data integrity.
• Strong requirements-gathering and Business Analyst capabilities.
• Demonstrated ability to work directly with business users and senior stakeholders.
• Excellent verbal, written and presentation skills, with the ability to communicate effectively with both technical and nontechnical audiences.
• Ability to work independently, prioritize effectively and manage multiple projects without significant direction.
• Bachelor's degree in a technology-related field or equivalent relevant experience.

Salesforce Data Cloud experience is a major differentiator. The organization is continuing to evolve its data capabilities,…