Entry-level Export Agent - Freight Forwarding

A freight forwarding company is seeking an Entry-Level Import / Export Agent to join their team at their Eagan, MN office. This position is responsible for the activities and processes of international Air export and some occasional Ocean export freight coordination and for providing other general operations support as needed. Training is provided.

This is a full-time, non-exempt, contracted, onsite position.

This is a contract-to-hire role, with Activ8 serving as your temporary employer

Entry-level Export Agent Duties:

• Track and trace international shipments, monitoring and managing daily freight movement
• Collect, sort and distribute operational information internally and process documentation for shipment release
• Respond to customers and transportation service providers, providing them with information of shipment statuses (ETA, errors, etc.) and financials
• Update internal databases with freight information and current status
• Collaborate with and support other departments'/branches' freight operations as needed
• Address issues and claims when shipment errors/in-transit issues occur (e.g. troubleshooting discrepancies, processing damage claims, etc.)
• Create invoices and send originals to billing parties
• Additional duties as assigned

Entry-level Export Agent Ideal Minimum
Requirements:

• Advanced Degree in Business Operations, Supply Chain Management, East Asian Studies or similar a plus
• Practical knowledge of Microsoft Office, particularly MS Excel
• High attention to detail and comfortable handling tasks simultaneously
• Adaptable with the ability to work effectively in a fast-paced and deadline driven department
• This position will not support visa sponsorship or relocation expenses
• While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 20 pounds, climb stairs, use hands to handle paperwork and use a computer, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.

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