Service Manager

Hy-Vee -  - Responsibilities:
Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.;
Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.;
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.;
Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.;
Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.