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Customer Experience Supervisor: Lead Frontline Team
Job in
Eagan, Dakota County, Minnesota, USA
Listed on 2026-08-11
Listing for:
Metropolitan Airports Commission
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
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Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Metropolitan Airports Commission seeks a Supervisor, Customer Experience to lead the CES and Lost and Found teams, coaching staff and ensuring top-tier service across all MAC locations. You will manage schedules, time-off requests, and staffing for information booths, ticketing, and arrivals areas.
Engage with stakeholders at MAC/MSP meetings to drive continuous improvement and customer experience excellence.
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