Assistant Manager - Twin PO, Hollister

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge, while also serving as talent leaders – handling recruiting, training, engagement, and development.

They are expected to bring their best selves every day, and with a promote‑from‑within philosophy, our Assistant Managers will build upon their foundation and grow into future leaders of our store’s organization.

• Perform opening and closing routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Represent the brand and exemplify company culture and values.

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

• Competitive incentives, including a Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year.
• Merchandise discount.
• Medical, dental and vision insurance.
• Life and disability insurance.
• Associate Assistance Program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

The starting rate for this position is $20.50 per hour (the recruiting pay range is $20.50–$20.50 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.