Account Relationship Manager - Eagan, MN

Job Details

Location:

Eagan, MN 55121

Position Type:
Full Time

Education Level: GED/High School Diploma

Salary Range: $74,800.00 - $88,000.00 Base + Commission per year

Travel:
Local Travel, some overnight

Job Shift: Day

Job Category:
Sales

The Account Relationship Manager is an entry‑level sales professional responsible for developing and maintaining strong customer relationships, driving sales growth, and delivering value‑driven solutions within an assigned territory.

• Manage multiple customer accounts within an assigned territory while maintaining high levels of retention and satisfaction.
• Build and maintain strong customer relationships through regular communication and on‑site visits.
• Develop a thorough understanding of customer operations, challenges, and business objectives.
• Deliver exceptional customer service while serving as a trusted advisor.
• Establish and execute sales growth plans for assigned customers and territories.
• Identify opportunities to expand Stellar’s products, service offerings, and value‑added solutions.
• Develop and maintain a pipeline of prospective customers through networking, referrals, research, cold calling, and business development activities utilizing ProtonAI.
• Plan, organize, and prioritize territory development activities to achieve established sales goals.
• Develop a consistent understanding of Stellar’s Value Proposition and apply it effectively during customer interactions.
• Identify opportunities to reduce customer costs, improve efficiencies, and strengthen operations.
• Document and communicate customer cost savings resulting from Stellar’s products and services.
• Collaborate with Specialists and supplier representatives to deliver customized customer solutions.
• Partner with Customer Experience, Operations, Specialists, and supplier representatives to ensure exceptional customer support.
• Maintain accurate customer records, pipeline activity, and sales opportunities within ProtonAI.
• Stay current on product knowledge, industry trends, and Stellar systems and tools.
• Participate in ongoing training and professional development.
• Demonstrate professionalism, integrity, accountability, and ethical business practices.
• Support continuous improvement and contribute to team success.

• High school diploma or equivalent required.
• Bachelor’s degree in Business, Sales, Marketing, or a related field preferred.
• Equivalent combinations of education, training, and relevant work experience may be considered.

• At least 1 year of outside sales, account management, business development, or customer relationship experience required.
• 1–3 years of similar experience preferred.
• Industrial distribution, manufacturing, MRO, or technical sales experience is a plus.
• Mechanical or technical aptitude preferred.

• Passion for helping customers solve operational challenges.
• Strong relationship‑building, interpersonal, and customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational, planning, and time‑management skills.
• Ability to prioritize multiple responsibilities in a fast‑paced environment.
• Strong analytical and problem‑solving abilities.
• Ability to interpret customer needs and recommend value‑added solutions.
• Self‑motivated with the ability to work independently.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
• Ability to learn CRM platforms, business systems, and Stellar’s product offerings.
• Commitment to professionalism, accountability, and Stellar’s core values.

• Must be at least 18 years of age.
• Must possess a valid driver’s license and maintain an acceptable driving record.
• Must be able to pass a background check and drug screening.
• Must be legally authorized to work in the United States.
• Must maintain regular and reliable attendance.
• Willingness and flexibility to travel throughout the assigned territory, including occasional overnight travel.

Physical demands include frequent driving and travel to customer locations, regular use of computers and mobile devices, standing and walking throughout customer facilities for…