Shelter Advocate; Crisis

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Full Time Professional Eagan, MN, US

30+ days ago Requisition

Salary Range: $20.00 To $20.50 Hourly

The primary purpose of this position is to provide support, crisis intervention, and safety planning to individuals and families staying at the Lewis House emergency shelter who have experienced domestic abuse and/or sexual assault and to answer crisis hotline calls. The shelter operates and is staffed 24/7. This full-time position is 30 hours per week (Wednesday-Friday, 10 pm-8 am). Shift differential: $1/hour for hours worked from 11 pm-7 am.

Available benefits include health, dental and vision insurance options, paid vacation, sick and safe hours, flexible holidays, and an employer matching retirement account.

• Demonstrate commitment to the agency’s mission statement and core values at all times. The mission statement is "360 Communities delivers safety and stability that improves lives."
• Provide crisis intervention, emotional support, information and referrals, and ongoing support and services as needed to domestic and sexual violence victims/survivors and their family members. This includes work done in person with shelter residents, walk‑ins, or over the phone in calls that come to the crisis line.
• Provide holistic advocacy services and resources to Lewis House residents, including safety planning, child/adult education, community connections/resources, housing, financial, legal (excluding legal advice), building support networks, and other services/resources as identified in shelter intakes.
• Complete follow‑up from police reports/calls and assist victims/survivors with initial needs. This includes providing emotional support, resources, safety planning, assistance with protective orders, screening for safe housing, and more.
• Complete and assist with day‑to‑day duties in the shelter. This includes cleaning bedrooms/turnover, putting away food orders, assisting residents with daily chores, general cleaning for health/safety, making copies of needed forms/documents, accepting/sorting/distributing donations, working with volunteers, etc.
• Respond to hospital calls at Fairview Ridges and Regina hospitals to provide support to victims/survivors during forensic exams as able during scheduled work times.
• Participate in group activities at Lewis House, such as house meetings and planned family activities.
• Participate in weekly case consultation with other advocates to discuss strengths and needs of residents at Lewis House.
• Facilitate educational support groups for victims/survivors.
• Complete housing assessments with Lewis House residents and complete "Safe at Home" applications.
• Maintain accurate data for statistical purposes as well as narratives for service delivery provisions.
• Participate in or provide feedback and ideas to various work groups within the organization to help improve staff wellness, client services and other initiatives.
• Actively attend staff meetings, including 360 Communities All Staff Meetings, VPI Staff meetings, Shelter Team Meetings, and Reflective Supervision Groups.
• Pursue training opportunities for ongoing professional development and to stay up to date on trends related to the work.
• Perform other duties and assume responsibilities as the need is apparent or as requested or delegated.

• One to two years of related experience working with victims of domestic and/or sexual violence.
• Bachelor’s degree preferred; experience in lieu of degree will be considered.
• Completion of 40‑hour sexual assault training prior to employment preferred, but can be obtained within six months of employment.
• EOE.