Shelter Advocate - temporary shelter DV​/SV

Provide resources/referral/support to individuals and families staying at the Lewis House emergency shelter who have experienced domestic abuse and/or sexual assault. Position also answers crisis hotline calls. Emergency shelter located in Eagan. This is an on-site position. Regularly scheduled position, not a live in position. Support includes promoting safety planning and goal planning with the individual/family and assisting with day-to-day duties in shelter.

Shelters operate and are staffed 24/7. One to two years related experience working with victims of domestic and/or sexual violence. Bachelor’s degree preferred, but experience in lieu of degree will be considered. Available shifts:

• Full-time 34 hours per week Wed 1 pm - 5 pm Thurs-Sat. 1 pm - 11 pm
• Full-time 30 hours per week Wed - Fri 10 pm - 8 am
• On-call Fill-In:

Full-time benefits include medical, dental and vision insurance options, paid sick and safe time, vacation and flexible holiday hours, and an employer matching retirement account. On-call benefits include sick and safe time and an employer matching retirement account.

As a Shelter Advocate, you play a crucial role in providing support and assistance to individuals in crisis and dealing with domestic or sexual violence. Your responsibilities include offering crisis intervention, both over a phone hotline and in person with residence of the shelter, behavioral health support, conflict management, and ensuring the well-being and safety of shelter residents.

• Provide holistic advocacy services and resources to residents, including safety planning, child/adult education, community connections/resources, housing, financial, building support networks, and other services/resources as apparent or identified in shelter intakes.
• Complete follow-up from police reports/calls and assist victims/survivors with initial needs. This includes providing emotional support, resources, safety planning, assistance with protective orders, screening for safe housing, and more.
• Complete and assist with day-to-day duties in shelter. This includes cleaning and upkeep, kitchen inventory and supplies, assisting residents with daily chores.
• Respond to hospital calls to provide support to victims/survivors during forensic exams as able during scheduled work times.
• Facilitate and participate in group activities. This may include house meetings and planned family activities.
• Conduct data entry tasks to maintain accurate records of resident interactions.
• Support residents in conflict resolution and de-escalation techniques.
• Participate in weekly case consultation with other advocates, to discuss strengths and needs of residents.
• Complete Housing Assessments.
• Complete Safe at Home Applications.
• Actively participate and attend staff meetings, including 360 Communities All Staff Meetings, Program specific meetings, and Reflective Supervision Groups.

Equal Opportunity Employer