Shuttle Driver - Hampton Inn, Eagan, MN

Overview

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a Shuttle Driver for the Hampton Inn, Eagan, MN.

Position pays $15 hourly.

Shuttle Driver responsible for transporting guests to and from designated locations in a prompt, friendly and courteous manner, using safe driving practices.

• Comply with all traffic regulations while transporting customers to and from the airport terminal or other designated sites.
• Remain calm and alert during emergencies or high hotel activity and handle complications from driving in the local community.
• Listen, understand and respond immediately to customer and employee inquiries and requests for assistance. Greet customers with a friendly and sincere welcome.
• Lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
• Clearly communicate the features and services of the hotel facilities.
• Due to the nature of the hospitality industry, employees are required to work varying schedules to reflect the business needs of the hotel.
• Ability to use a hand-held computer device.

• Maintain cleanliness of the hotel vehicle by cleaning and washing it when appropriate.
• Take vehicle for periodic servicing and fueling as required.
• Assist in valet when necessary.
• Assist other departments as directed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
• Sufficient manual dexterity in one hand to load and unload luggage.
• Ability to communicate effectively verbally and in writing in English to ascertain and document appropriate pick up and drop off points, etc.

• High school diploma or equivalent preferred.
• Valid Class II Driver’s License issued by the state in which the hotel is located required. Provide evidence of insurability based on risk control factors established by the company insurance provider.
• No prior experience required. Prior driver, hospitality, bell person or door person experience preferred.

The individual holding this position must be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using other skills and abilities.

Frequency key:
Never – 0 hours;
Rare – up to 1 hour;
Occasional – 1-3 hours;
Frequent – 3-6 hours;
Constant – 6-8 hours.

• Sitting:
  Frequent
• Walking:
  Occasional
• Climbing stairs:
  Occasional
• Crouching/Bending/Stooping:
  Frequent
• Reaching:
  Occasional
• Grasping:
  Constant
• Pushing/Pulling:
  Frequent
• Near vision:
  Constant
• Far vision:
  Constant
• Hearing:
  Constant
• Talking:
  Constant
• Smell:
  Occasional

Taste:
Rare

• Lifting/Carrying:
  Frequent – up to 50 lbs
• Travel:
  Rare

• Operation of van and other vehicles.

Pay: $15.00/hour with opportunity for tips.

Hours:

4:00 AM - 12:00 PM (Exact hours may vary based on need).

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities / Manager Training Program
• Reduced Room Rates throughout the portfolio
• 401(k) with company match
• Employee discount
• Flexible schedule
• Referral program