Fleet Manager

JOB SUMMARY:

Manage a team of drivers, engage with your drivers individually to drive maximum utilization, best in class service numbers, and the highest level of safety.

ESSENTIAL FUNCTIONS/DUTIES/RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Work with planning team to drive best utilization of your fleet, driving miles, and revenue

Ensure driver shift is covered in the event of an absence or call-off Ensure drivers are taking the correct routes. Toll-avoid management

Onboarding new drivers with all things to ensure a successful start up Manage driver fleet expectations to ensure the best in class service numbers and to meet driver activity, utilization, and retention goals

Ensure drivers have fully utilized hours and accurate load data to prevent delays

Report and work through any service issues with customer service and planning teams

Ensure randoms are completed by the 20th of every month, performance entries and safety coaching/training are completed on time Responsible for ensuring the driver is complying with the following: physicals, ETP, Driver’s license

Complete Non-returning dispatches each day Truck PM’s-coordinating the drop and pickup of trucks for service

Ensure drivers meet HOS requirements and maintain accurate ETA’s and ready times

Assist the Asset team with managing truck and trailers

Understand customer procedures with Haz-mat, weight restrictions, claims, cargo, detention and security

Complete the AM & PM check call process thoroughly and on-time daily, within 3 hours of scheduled start time for AM check calls and complete PM check calls before leaving for the day Conduct annual driver performance reviews

Proactively support the organization’s goals and objectives

The ability to work well in a team environment is essential. This includes placing the overall needs of the professional team above personal preferences to accomplish work objectives.

Professional behavior is required at all times. This includes a consistently positive and helpful attitude and tone of voice towards customers and co-workers.

The ability to handle stressful situations in a non-confrontational, problem solving manner is required.

Effective communication and listening skills are necessary.

The ability to work with difficult people and handle conflict constructively is essential.

Perform miscellaneous duties as assigned

Maintain regular and consistent attendance

Duties/responsibilities may change at the discretion of management; other duties may be assigned as necessary