IT Systems Administrating Specialist - part-time

Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it an inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Religious Education’s IT Systems Administrating Specialist will provide comprehensive technology support to facilitate the teaching, research, and learning within Religious Education. You will analyze, design and coordinate major information system needs and solutions for Religious Education. You will oversee the operations of the IT Support Desk and help maintain websites and back-end server technologies to keep Religious Education up and running.

To accomplish this, we expect you to exemplify exceptional leadership, management, organizational, and technical skills. If you are passionate about computers, technology, mentoring, and making a positive impact, we encourage you to apply.

• Provide comprehensive technological support to faculty and staff in Religious Education.
• Make decisions on technology implementation, support desk operations, and hardware/software purchases.
• Research, review and recommend IT solutions.
• Troubleshoot technical problems (or supervise the troubleshooting of technical problems by student employees). This includes taking charge of escalated issues from frustrated customers and resolving them.
• Setup, install, and configure new equipment, maintain inventory records, keep current with new technologies through online research and conference attendance.
• Maintain and troubleshoot network devices, network access, and communication tools.
• Coordinate software purchases and contracts, install, configure, troubleshoot and upgrade software.

• Actively manage Religious Education’s websites and applications.
• Oversee content management systems with various rights and privileges to allow website content to be created, updated, and modified.
• Create, develop, & maintain social media initiatives and marketing.
• Configure and maintain virtual servers for hosting Religious Education websites and web applications.
• Administer systems for managing computers and deploying software.

• Maintain database of equipment, software, users, tasks, and knowledge base.
• Oversee and recommend data backup and storage procedures.

• Manage users accounts, access to websites, server accounts, shared mailboxes, applications, workstations, and shared file services.
• Oversee security maintenance regarding malware, viruses, phishing, and hackers including software patching and user training.
• Investigate and rectify security breaches.

• Hire, train, manage and mentor a team of student employees.
• Coordinate work on projects and other tasks.
• Provide hardware/software training as needed (in person, recorded, or written), answer users’ questions and show them how to perform certain tasks, help users understand and be successful with technology.
• Attend meetings, conferences, and seminars on behalf of Religious Education. Interface with the University's Office of Information Technology

• A firm commitment to the mission of BYU & Religious Education.
• Bachelor's degree in computer science, information systems, IT, or…