Quality Assurance​/Quality Control Manager

We are seeking a Quality Assurance / Quality Control Manager to lead and continuously improve our Quality Management System across a growing portfolio of nutritional supplements, wellness products, and consumer packaged goods. This individual will play a critical role in ensuring product quality, regulatory compliance, supplier performance, and customer satisfaction while serving as the primary quality liaison between internal teams and external manufacturing partners.

Hybrid / Remote Schedule

Salary: $95,000 - $115,000 per year

• Opportunity to influence quality strategy across a growing global product portfolio.
• High visibility role working closely with Executive Leadership, Product Development, Regulatory Affairs, Supply Chain, and Operations.
• Collaborative and entrepreneurial culture focused on innovation and continuous improvement.
• Competitive compensation package including bonus potential.
• Comprehensive medical, dental, vision, and retirement benefits.
• Generous PTO and paid holiday program.
• Career growth opportunities within a rapidly expanding organization.

• Maintain and improve the Quality Management System (QMS) to ensure compliance with FDA, cGMP, and applicable regulatory requirements.
• Develop, implement, and maintain quality policies, procedures, specifications, and work instructions.
• Lead quality system reviews and continuous improvement initiatives.
• Monitor quality metrics and KPIs to identify trends and drive corrective actions.

• Manage supplier qualification, approval, and ongoing performance monitoring programs.
• Conduct supplier and contract manufacturer audits to ensure compliance with quality standards and regulatory requirements.
• Review and approve supplier documentation, Certificates of Analysis (COAs), specifications, and quality agreements.
• Partner with external manufacturers to resolve quality issues and implement corrective actions.

• Ensure compliance with FDA regulations, cGMP requirements, and industry standards.
• Support regulatory inspections, customer audits, and third‑party certification audits.
• Maintain documentation and records required for regulatory compliance.
• Collaborate with Regulatory Affairs and Product Development teams on product launches, formulation changes, and labeling reviews.

• Lead investigations related to non‑conformances, deviations, complaints, and product quality concerns.
• Perform root cause analysis and implement effective corrective and preventive actions (CAPA).
• Track CAPA effectiveness and ensure timely closure of quality issues.

• Review and approve batch records, product specifications, testing results, and release documentation.
• Oversee incoming ingredient and finished product quality programs.
• Manage product hold, rejection, disposition, and recall readiness procedures.
• Monitor stability, testing, and product performance programs.

• Manage customer complaint investigations and trend analysis.
• Identify opportunities to improve product quality, supplier performance, and operational efficiency.
• Promote a culture of quality and continuous improvement across the organization.

Required

• Bachelor's degree in Food Science, Biology, Chemistry, Microbiology, Quality Assurance, or related field.
• 5+ years of Quality Assurance and/or Quality Control leadership experience.
• Strong knowledge of FDA regulations and cGMP requirements.
• Experience managing supplier quality and contract manufacturing relationships.
• Experience leading audits, CAPA programs, and quality investigations.
• Strong analytical, problem‑solving, and organizational skills.
• Excellent communication and cross‑functional leadership abilities.

Preferred

• Dietary supplement, nutraceutical, functional food, pharmaceutical, or food manufacturing experience.
• Experience with 21 CFR Part 111, Part 117, or related regulatory frameworks.
• Certified Quality Auditor (CQA), Certified Quality Manager (CQM), HACCP, PCQI, ASQ, or similar certifications.
• Experience with third‑party certifications and quality…