Dairy Queen Department Manager

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

• Exhibit and develop maximum customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
• At all times remember that our success will be dependent upon our ability to work together.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
• Capable of pricing, dating, and wrapping or bagging of all products in accordance with the department and store’s policies.
• Capable of recognizing the quality of and distinguishing between the many different products.
• Capable of filling, arranging, rotating and merchandising displays and display cases within the department.
• Price and code date all products clearly and accurately.
• Maintains attractive and appealing cases and displays for increased sales. Maintains product quality and cost control to maximize sales and profits and minimize losses.
• Possesses knowledge of bakery items, descriptions and ingredients so as to better serve our guests and answer any questions that might arise.