WALL DELI​/CLERK

Position Summary

Become an Associate at Smith’s in Salt Lake City, Utah. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions.
• Offer product samples to help customers discover new items.
• Use intercom announcements for suggestive sell.
• Observe scheduled shift operating hours.
• Adhere to all local, state, and federal health and civil code regulations.
• Model excellent customer service, demonstrating friendliness, and maintain a clean and orderly department.
• Monitor and maintain quality standards throughout the department.
• Ensure product freshness and safety through proper rotation.
• Follow all code dating, schematics, and pricing policies.
• Coordinate and organize merchandising of the department floor.
• Follow approved procedures for receiving and verifying vendor counts and prices.
• Condition all products in assigned sections in accordance with company policy.
• Maintain records of inventory, quality assurance, invoices according to company policy.
• Ensure all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any needed repairs.
• Notify management of customer or employee accidents.
• Report all safety risk or issues, and illegal activity including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Retail experience.
• High school diploma or equivalent.
• Second language: speaking, reading, and/or writing.
• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Current food handlers permit once employed.
• Must be able to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
• Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.