Sr. Retail District Manager

100 Utah Ave South San Francisco California, 94080.

Pay Range Minimum $

Responsible for the oversight, leadership and achievement of results for multiple Retail Store locations for Goodwill of the San Francisco Bay.

Directs all aspects of daily operations; leading the team and driving the business.

Provides strategic vision, leadership and general management skills for both short- and long-term success.

Key responsibilities include store operations, financial management, human resources, control of inventory and training & development.

Maintains control-related standards and procedures.

Builds and retains motivated, high performing teams through effective leadership of line management.

• Executes retail operations plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit, revenue, and production for multiple Retail Store locations.
• Spends time in the stores with retail teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies.
• Coordinates with Store Managers to define objectives and goals by constantly developing innovative and cost-effective product generation; monitors product levels daily to achieve bottom line sales budget against targets.
• Works with Senior Retail Leadership to generate ideas about future retail activities to ensure a cutting-edge strategy; maintains up-to-date knowledge of the market place, competitors and trends.
• Partners with Retail Leadership to facilitate the annual budget process.
• Partners with HR Department to ensure people management goals are achieved and issues are satisfactorily resolved.
• Ensures store locations deliver excellent customer service to donors and customers.
• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
• Partners with community businesses and organizations to promote Goodwill’s mission.
• Serves as a Goodwill ambassador to the community.
• Ensures that store leadership is well-trained and fulfill their duties and responsibilities.
• Coordinates efforts among locations to allocate donations, Team Members, and leadership to maximize area performance.
• Ensures the district complies with all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensures minimum risk to Team Members and the business.
• Must have reliable transportation to visit each location regularly (at least once a week) to teach, train, and inspire.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning & Development, etc.) to further business goals and ensures compliance with applicable policies, procedures, and regulations.
• Leads the district in building a strong sales management culture; spends time coaching store leadership, identifies skills and opportunities for development; provides advice and guidance on issues.
• Identifies top talent through interviews and hiring to ensure the organizations capability to deliver on its goals.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Store Managers.
• Ensures that store leadership effectively manages performance of Team Members.
• Responsible for meeting or exceeding district revenue (approximately $30 Million/fiscal year) and meeting or exceeding operating income.
• Oversees the operation of 10-14 retail locations.
• Responsible for the management of production output approximately 5.6- 7.8 mill in production dollars monthly.
• Monitors production performance daily, weekly, monthly.
• Maintains production metrics by location. (IPG, Sell thru, price…