Pickleball Program Coordinator

Entrada at Snow Canyon Country Club
, located in St. George, UT, is pleased to announce an excellent career opportunity for a Pickleball Program Coordinator
! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Welcome to Entrada at Snow Canyon Country Club, an exclusive, members-only full-service private club in beautiful St. George, Utah, where only the best food, finest cocktails and superior service is delivered among an amazing championship golf course, a resort‑inspired pool, and state of the art fitness center. Joining our team not only provides you with unparalleled career opportunities, but it is also the place where you will connect and be surrounded by other talented hospitality professionals like yourself, working together to create memorable experiences for our members and their guests.

The atmosphere is refined, the music is lively, and the comradery is personal – there’s nowhere else you’d rather be.

Our Pickleball Program Coordinator provides leadership to an important function that creates and executes a growing and dynamic pickleball program to our members, prospective members and guests. Under the leadership of the Director of Fitness, this role promotes high‑level hospitality to members and their guests and organizes and implements all racquet activities with the goal of enhancing the image and member experience of Entrada at Snow Canyon Country Club.

CORE WORK ACTIVITIES

• Create a welcoming, energetic atmosphere through high‑quality pickleball open play, leagues, social events, and tournaments for players of all skill levels.
• Foster engagement, build community, and promote participation while supporting daily court operations and delivering outstanding hospitality.
• Responsible for the programming of all racquet activities.
• Responsible for administering all areas and functions of the tennis and pickleball programs, including social events, classes, clinics, lessons, training, special events, and tournaments.
• Executes all daily operations of the Club’s racquet program, including opening and closing procedures.
• Assist members with court reservations, lesson registrations, and program inquiries.
• Responsible for implementing and maintaining excellent racquet service and managing member relationships to achieve exceptional member satisfaction.
• Perform necessary administrative tasks, such as attendance taking, returning messages, and general correspondence with patrons and co‑workers.
• Success will be measured by program growth, member and guest satisfaction, and the creation of a fun, active pickleball culture that enhances the club experience.
• Responsible for managing the proper care, maintenance and cleanliness of outdoor courts and related equipment.
• Works with members, Wellness Committee and Director of Fitness to implement and adjust policies and procedures.
• Responsible for evaluating performance of racquet programs and addressing complaints and resolving problems.
• Coordinate effectively with department team members that may include teaching professionals, front desk, weekend supervisor, fitness trainers / instructors and spa therapists.
• Work with other departments to achieve member service and communication objectives regarding club activities and events.
• Respond to time‑sensitive matters including member queries and incident responses.
• Maintain strictest of confidence in sensitive matters pertaining to members and/or associates. Privy to information that is not to be shared.
• Effective team member offering solutions and suggestions to membership complaints, issues, facility challenges and overall ways to…