Housing Administrative Assistant

In order to be considered for any vacancy within the Kickapoo Traditional Tribe of Texas, an application must be completed. If you are among the qualified candidates, you will receive a call or email from one of our coordinators to schedule an interview. Once your application is completed, please send it to the Human Resources Department at talent acquisition.

In House Only Applicants (Tribal Members and Employees currently working within a Kickapoo Entity)

Housing Administrative Assistant

Housing Director

Tribal Reservations Administration

Housing

The Housing Administrative Assistant provides administrative, clerical, and customer service support to the Kickapoo Traditional Tribe of Texas Housing Authority (KTTTHA). This position assists with tenant intake, recordkeeping, correspondence, scheduling, and general office operations to ensure the efficient day-to-day functioning of the Housing Authority and to support compliance with tribal requirements.

• Greet and assist tenants, applicants, and visitors in person, by phone, and by email in a professional and courteous manner.
• Maintain accurate and confidential tenant and applicant files, including applications, leases, recertifications, and supporting documentation.
• Process incoming and outgoing correspondence, mail, and office communications on behalf of the Housing Authority.
• Schedule appointments, inspections, and meetings for the Housing Authority Director and program staff.
• Assist with data entry and recordkeeping in housing management software and maintain organized physical and electronic filing systems.
• Prepare routine reports, memos, letters, and forms as directed by the Housing Authority Director.
• Receive and route maintenance requests, tenant complaints, and work orders to appropriate staff.
• Assist with the preparation and distribution of notices, including lease violations, rent statements, and program announcements.
• Support intake and waiting list processes for housing assistance programs, ensuring required documentation is complete and accurate.
• Order and maintain office supplies and equipment and assist with maintaining a clean and organized office environment.
• Maintain strict confidentiality of tenant, personnel, and program records in accordance with tribal policy and federal privacy requirements.
• Assist with special projects, audits, and compliance reviews as assigned.
• Perform other duties as assigned by the Housing Authority Director.

• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.
• Positive attitude.
• Professional personal presentation.
• Customer service orientation.
• Organizing and planning.
• Stress tolerance.
• Keyboard skills.
• Mathematics:
  Ability to perform simple arithmetic for timekeeping and other calculations.
• Language & Communication:
  Ability to read, write, speak and understand English and Spanish, and communicate effectively with others.
• Ability to understand and follow written and verbal direction.
• Attention to detail and accuracy in recordkeeping and documentation.
• Ability to manage and maintain security of confidential data and information.
• Ability to prioritize tasks and meet deadlines under general supervision.
• Familiarity with tribal culture, customs, and community is preferred.
• Ability to work independently and as part of a team in a fast-paced office environment.
• Strong interpersonal skills with the ability to interact respectfully with tenants, staff, and the public.
• Ability to exercise independent and sound judgment.
• Cultural awareness of and sensitivity to Kickapoo traditions, religious beliefs and way of life.

This position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Minimum Qualifications — High school diploma or equivalent required; six months of some experience in clerical or customer service experience.

Preferred Qualifications — Associate’s degree in business administration or related field preferred. One to two years of administrative, clerical, or customer service experience, preferably in housing, social services, or tribal government.

KTTT recognizes preference for KTTT tribal members and qualified Native American tribal members including preferential treatment in recruitment, hiring, promotions, layoffs and reductions in force so long as they meet minimum job qualifications.