Manager, OSP Operations; Fiber Construction & Network Operations

We are hiring an experienced OSP Operations Manager to lead the construction, maintenance, and operational performance of a growing fiber optic network supporting FTTH, SMB, and MDU services. This role is ideal for an operations leader who thrives in a fast-paced environment, can manage multiple markets at once, and is passionate about quality, safety, and customer experience.

• Own annual construction goals for fiber passings—
  on time and on budget
• Oversee fiber construction projects across multiple locations simultaneously
  , ensuring schedules, budgets, and quality standards are met
• Recruit, hire, and train a team
• Establish and enforce operational standards for quality control, maintenance, and damage prevention
• Ensure accurate placement of construction units and complete as-built documentation for engineering and fiber management system input
• Manage and coordinate third-party construction partners through clear communication and strong contractual alignment
• Lead inspection operations:
• Coordinate construction inspectors for compliance to plans/specs/regulations
• Review/approve inspection reports for accuracy and completeness
• Manage inspection schedules and resource allocation to hit deadlines
• Develop and implement an emergency restoration plan for outages caused by natural disasters or third-party damage
• Plan for weather/environmental impacts and create contingency schedules
• Address resident/community concerns related to construction and maintenance with prompt follow-through
• Mentor and lead full-time employees and third-party contractors
• Allocate people/equipment across projects and markets

• BS/BA in Construction Management, Electrical Engineering, Civil Engineering, or related equivalent
• 5+ years management experience in OSP construction
  , leading teams in fiber/telecom construction
• Strong knowledge of telecom engineering, budget management, scheduling, and field operations
• Strong computer skills; proficiency in Microsoft Word and Excel
• Experience with mapping/GIS/CADD tools preferred/expected
• Proven ability to manage multiple projects and adapt to changing priorities
• Excellent communication, leadership, and ability to drive strategic initiatives

• Mix of desk work and field activity; must be able to drive
• Outdoor work in extreme weather/topographic conditions as needed
• Ability to carry/use tools and equipment; distinguish wire colors
• Frequent bending/stooping/crawling; ability to work in small spaces (crawl spaces/attics)
• Travel as needed for market visits and stakeholder engagement
• May require work outside regular business hours for urgent service issues