Facilities Manager

Reports To

Director of Facilities

Maintenance Supervisors, General Maintenance, Electricians, Plumbers, Carpenters, Refrigeration Specialist, Preventive Maintenance Supervisor, Tool Crib Clerk

Manages all functions of mechanical, electrical, plumbing, and aesthetic aspects of the casino property and grounds through proactive management of casino maintenance staff. Acts as liaison between Director of Facilities and all facility‑related projects, proactively seeking methods and opportunities to maintain and improve all property‑related issues.

• Ensure compliance with applicable Tribal, Federal, and other laws and gaming regulations, as well as Kickapoo Lucky Eagle policies and procedures.
• Maintain the highest possible standards of guest services by listening to and responding to guest and team member concerns and questions.
• Conduct property walkthroughs and provide aesthetic recommendations, cost‑effective and efficient operational recommendations.
• Provide weekly property and project status reports.
• Manage direct‑report supervisors, monitoring day‑to‑day activities including performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, work planning, assignment, direction, complaint handling, and issue resolution.
• Conduct team member meetings to review policy changes, announce promotions and events, address staff concerns, and promote teamwork.
• Provide program direction, review, evaluation, and oversight to ensure safe operation of equipment, building systems, furniture, fixtures, and emergency support systems.
• Identify training opportunities; monitor and control budgets; resolve workload conflicts; and manage staffing needs.
• Maintain open communication with vendors and contractors, initiating purchases with follow‑up.
• Inspect completed work for conformance to blueprints, specifications, and standards.
• Ensure compliance with all safety codes.
• Manage and maintain the fire panel and all related safety equipment.
• Adhere to safety practices and handle hazardous materials.
• Plan and oversee maintenance and repair work, developing an efficient system for emerging repairs.
• Order material as needed and recommend supplies and equipment for purchase.
• Manage and oversee all projects to meet scheduled deadlines.
• Maintain daily monitoring of CMMS (Asset Essentials) to keep open work orders to a minimum.
• Demonstrate and promote KLECH core values and MAD skills.
• Maintain security of confidential information entrusted to the position.
• Attend and complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements, and IRS Currency Transaction Reports; maintain accurate MTL, MIL, CTR, and SAR as needed.
• Perform other duties as assigned.

The essential functions listed above are not an all‑inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities may change based on organizational needs and/or as deemed necessary by the Director.

• 10 years of supervision experience in a facilities department.
• Building trade certification, HVAC certification, journeyman plumber certification, or other maintenance‑related certification.
• Knowledge of contractual agreements.
• Knowledge of warranty‑related agreements.
• Knowledge of building operations and aspects of asset management.
• Strong written and oral communication skills in English. Spanish or other language skills a plus.

Qualified Kickapoo Traditional Tribe of Texas members and qualified Native American preference is observed.

• Work independently with minimal supervision.
• Maintain effective relationships with the General Manager, Directors, Managers, vendors, and all staff.
• Work under pressure in a fast‑paced, stressful environment.
• Meet multiple deadlines and multi‑task.
• Exhibit strong critical thinking, analytical, and guest service skills.
• Possess a positive attitude with strong organizational and leadership qualities.
• Perform basic arithmetic in all units of measure.
• Define problems, collect data, establish…