IT Systems Analyst , II or III

Eagle County Government is seeking an analytical, self-directed, growth-minded IT professional to join our technology team as an IT Systems Analyst.
We will be hiring one candidate into either Level I, Level II, or Level III based on their individual depth of experience.

This role bridges the gap between end-user business needs and enterprise technology standards. The position manages a diverse portfolio of business software administration, low-code solution development (such as workflow automation and Google Apps scripting), and advanced end-user support services.

Level I: $76,029 - $106,441

Level II: $81,926 - $118,792

Level III: $88,316 - $132,474

Applicants are encouraged to apply by 8am on Wednesday, July 22nd.

Hours & Locations:
This position is expected to work in-person, the majority of the time, at our Eagle office location, Mon-Fri, 8am-5pm. Flexible work arrangements may be available.

Employee Housing may be available.

• Application Maintenance:
  Administer and maintain on-premise and cloud-based business software applications, ensuring consistent availability, patching, and long-term performance.
• Workspace Optimization:
  Support and optimize the County’s Google Workspace productivity environment, evaluating and deploying new platform capabilities.
• Workflow Automation:
  Architect and implement automation workflows, scripts, integrations, and utility applications utilizing low-code development platforms (such as App Sheet and Workspace Studio).
• AI
  
  Collaboration:
  
  Collaborate with departmental stakeholders to identify, test, and deploy practical Artificial Intelligence (AI) use cases.
• Stakeholder Support & Documentation:
  Gather system requirements from end users, create technical documentation/user guides, and deliver guidance and training on software best practices.
• Emergency Support:
  Provide ad-hoc technical support to the Emergency Operations Center (EOC) as required during county emergency events.

• Focus:
  Assists with software maintenance, workflow development, and end-user training under closer supervision. Acts as a core operational troubleshooting resource for the IT department.
• Experience
  
  Required:
  
  Minimum of 3 years of progressively responsible experience in identifying and enabling information technology solutions.

• Focus:
  Independently manages the application lifecycle of third-party software, architects workflow automation from concept to delivery, and balances multiple high-priority initiatives with minimal supervision.
• Experience
  
  Required:
  
  Minimum of 5 years of progressively responsible experience in identifying and enabling information technology solutions.

• Focus:
  Exercises a high level of independent ownership over complex system life cycles and advanced workflow automation. Assumes increased responsibility for project implementation, acting as a primary optimization resource for the team.
• Experience
  
  Required:
  
  Minimum of 7 years of progressively responsible experience in identifying and enabling information technology solutions.

• Education:
  
  Bachelor’s degree in a computer-related field (or an equivalent combination of education, training, and experience that demonstrates the required knowledge).
• Technical Knowledge: A strong understanding of computer hardware, operating systems, application configuration, software design, and programming principles.
• Platform Familiarity:
  Comfort working with Google Apps scripting, Workspace Studio, App Sheet, and standard AI tools.
• Communication & Adaptability:
  Exceptional listening and questioning skills with the ability to modify work activities in response to changing conditions or unexpected obstacles.

This position will be expected to travel independently to our various locations throughout the Eagle River Valley and Roaring Fork Valley to support employees, attend hearings and events, and participate in other work-related activities. A valid Colorado Driver’s license is preferred but not required; however, any employee electing to operate a personal or county vehicle for official county business must possess a valid driver's license and successfully pass a background and motor vehicle record (MVR) check.