Control Room Technician - Sheriff's Office

Central Control Room Technician

Start a career with the Eagle County Sheriff's Office! The Eagle County Sheriff's Office offers great pay, benefits and schedule while working in a team-oriented environment focused on the same mission and vision.

The Central Control Room Technician ensures the safety and security of employees, inmates and visitors while inside the detention facility. Monitors and controls movement throughout the detentions facility and other security sensitive areas in and around the Eagle County Detentions facility, Sheriff's Office and Court House. Provides standard technical and administrative support to Detentions Deputies and "users" of the facility.

Great Schedule! This position will work 12 hr. shifts. . The first week requires only Wednesday and Thursday shifts. The second week requires Monday, Tuesday, Friday, Saturday and Sunday. This allows for a three day weekend every other week.

Learn more about the department:

• Check us out in action
• Vail Daily Article about Detention Center
• Mission, Vision & Values

Essential Functions:

• Works under the direction of the Jail Administrator, working primarily independently but receiving immediate direction from sworn personnel.
• Visually and auditorily monitors inmate and visitor activities throughout the detentions facility via closed circuit cameras and intercoms.
• Visually monitors over 75 cameras inside and outside of the justice center facility and courtrooms via closed circuit cameras. Provides direct support to emergent and non-emergent responders within the area by providing visual intelligence and observation.
• Controls inmate, visitor and employee access and movement within the facility by control of access doors and intercoms. Ensures unauthorized persons are not admitted into the detentions facility. Communicates effectively and coherently with inmates, professional visitors and the public by providing needed information and direction.
• Monitors detentions facility radio transmissions for routine and emergent traffic; inclusive of facility traffic, justice center security traffic and transport radio traffic.
• Comprehends and responds to radio traffic in a clear and concise manner using appropriate radio protocol when transmitting information.
• Assumes the role of Incident Command for incidents occurring within the justice center facility; inclusive of the detentions center, court facilities, Probation and the Sheriff's Office. Command is assumed for various scenarios such as but not limited to; deaths, hostage situations, escapes, riots, fires, active shooter situations and medical emergencies.
• Responsible for monitoring and responding appropriately to fire annunciator status board for justice center facility. Discerning between alarm signals; making appropriate notifications in both emergent and non-emergent alarm situations.
• Accounts for all keys maintained in the control room. Issues and retrieves keys for staff and maintenance personnel while working in the facility.
• Operates and maintains certification for the use of the CCIC (Colorado Crime Index Computer)/NCIC (National Crime Index Computer). Monitoring the system for local and nationwide teletypes and disseminating needed information appropriately.
• Responsible for running queries on persons for; warrants, criminal histories and identification purposes, accurately interpreting identity and entry information. Must work within mandated time constraints to confirm warrant information on parties that agencies throughout the country may be in contact with, responding to/or making appropriate requests based on system requirements. Provide support service for both Sheriff's Office Records division as well as;
  Eagle, Minturn and
• Gypsum Municipal courts for urgent warrant entry requests; wanted/missing persons entries, "article" entries, vehicle and weapons and VPSCC/Vail Public Safety as their guard terminal if= they are down.
• Ensures equipment specific to duties is operable; reports maintenance problems for such equipment as well as submitting maintenance requests for the facility as requested.
• Answers incoming telephone calls for the detentions facility as well as the Sheriff's Office outside of normal business hours or circumstances. Triages incoming calls for proper response or movement to outside agencies or proper personnel within the agency.
• Performs computer and clerical duties as required during the course of daily tasks. Maintains accuracy, confidentiality and security of records in assigned work area, as well as maintaining supplies for use.
• Serves as records custodian for official record requests as they pertain to the detentions center inmates.
• Briefs oncoming detentions sergeant/staff of activities related to control room duties during the previous shift.
• Facilitates inmate/public visits at the facility as per policy; educates the public about visitation policies, processes visitation request forms and monitors visits as needed.
• Tracks and logs inmate transport information by means of GPS monitoring on…