Front Desk Administrative Assistant

We are a certified public accounting firm located in Eagle, Idaho. Our team works together to provide a wide variety of services tailored to meet the needs of our individual and business clients. The professional expertise of our staff allows us to confidently deliver exceptional, detailed client service and high-quality work. If you are looking for a positive work environment that encourages open communication and provides support to maximize professional growth, we have a terrific opportunity for you!

• Answering incoming phone calls, taking phone messages, putting clients through to accountants when appropriate
• Answering client questions regarding tax return statuses
• Assisting clients in paying our invoices
• Assisting clients in electronically signing their e-file authorization forms
• Answering any questions / assisting clients in paying any tax due with their tax returns
• Intaking tax returns for preparation submitted through various means (electronically through our portal, via email, in person drop-off, etc.)
• Processing completed tax returns before client signing / pickup of final product
• Calling and/or emailing clients their signing / paying reminders
• Monitoring shared email inboxes
• Scheduling appointments as applicable, and determining which clients need appointments
• Client document management / scanning documents
• Electronically filing tax returns and tax-filing extensions

• The ability to engage with clients politely and professionally at all times is essential
• Ability to produce a quality work product with a high level of accuracy and attention to detail in a fast-paced, sometimes stressful environment
• Ability to multi-task, with good time-management skills
• Proficiency in Microsoft Office applications (Outlook, Word, and Excel)
• Ability to collaborate as a team
• Excellent interpersonal and organizational skills
• No tax accounting or tax experience necessary, we will train the right person who has a great customer service personality

• Full-time seasonal, with permanent placement possible

• Monday through Friday, 8 AM to 5 PM, October 2026 through April 2027

• Paid time off (eligible after six months of service)
• 401(k) with matching (eligible after one year of service)
• Health, vision, dental insurance (eligible after 60 days of service)
• Friday afternoons off during summer months