Sales Development Representative Intern; Hybrid

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for more than 15 years. We’re pioneering a new era of security, AI‑powered since 2016 and market‑leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help teams understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI‑powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective and requires protecting people, data, and the planet.

This position is a hybrid role open to candidates in the greater Tampa Bay area. The intern will work in our Clearwater, FL office 4 days a week (Monday‑Thursday).

Dates of Program: August 24, 2026 - November 13, 2026 (12 weeks)

Application Dates: Apply as soon as possible; selection may take a few months due to a large applicant pool. We strive for a diverse group of interns.

Attention: This is a paid internship. The intern would be responsible for relocation (if needed) and lodging during the program.

Internship Program Details: Join a top internship program. Interns gain insight through CEO and senior executive sessions, receive company training, onboarding, professional development workshops, team‑building activities, and socials. For more information, visit

As a Sales Development Representative Intern, you will view business through the lens of the world’s largest integrated security awareness training platform. The internship exposes you to real sales conversations, prospecting, and learning how to find, clean, and engage new accounts to become KnowBe4 customers. You will work alongside current SDRs and interface with Account Executives you deliver to.

• Map company structure and verify information to identify viable accounts
• Identify appropriate contacts within those accounts
• Learn critical prospecting conversation elements for qualification calls
• Role‑play to practice conversation best practices, mirroring, labeling, and objection handling
• Conduct calls and emails to secure demo bookings
• Schedule and hand off demo‑ready leads to quota‑carrying Sales Representatives
• Organize, clean, prospect, and maintain the CRM database
• Shadow SDRs with prospective customers to develop conversation skills
• Listen to demo calls from Account Executives of varying tenure
• Collaborate with cross‑functional sales teams to understand the business model

• Understand the Sales Roadmap to Success
• Gain knowledge of the IT industry and the role of security awareness training
• Master the full sales prospecting process
• Execute a successful sales handoff from prospecting efforts
• Apply negotiation skills effectively
• Translate classroom learning into practical internship applications

• Attend professional development events specific to the internship program
• Receive on‑the‑job training in best sales prospecting practices
• Spend time with inspiring sales leaders committed to ongoing training and mentoring

• Industry, KnowBe4, and sales process training at the start of the internship
• Learn key terms related to KnowBe4 and cybersecurity
• Role‑play to refine conversation best practices and objection handling
• Learn best practices for calling and emailing prospects
• On‑the‑job training in key sales development steps and strong administrative disciplines
• Develop time management and workload balance skills

• Strong communication and empathy
• Confident and positive demeanor
• Resilient and adaptable
• Competitive and tenacious
• Collaborative team player
• Good computer skills

• Must be a Junior or Senior candidate
• Degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration

We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses—all in a modern, high‑tech, and fun work environment. For more details about benefits by office location, visit

Note:

An applicant assessment and background check may be part of the hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation for any stage of the selection process, please visit

No recruitment agencies, please.