Patient Service Coordinator - Fleetwood Convenient Care

Job Summary

Provides support in daily administrative operations.

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:
  Inspire health. Serve with compassion. Be the difference.
• Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.
• Reassigns employees as necessary to cover required workload
• Resolves routine problems in business office.
• Oversees sorting and prioritizing of incoming mail
• Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.
• Responsible for payroll documentation and processing
• Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.
• Maintains adequate levels of office supplies.
• Conducts orientation and in-service training for support staff.
• May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.
• May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.
• Performs other duties as assigned.

• This is a non-management job that will report to a supervisor, manager, director or executive.

• Education - High School diploma or equivalent
• Experience - Two (2) years related experience

• NA

• NA

• Basic computer skills
• Data entry skills
• Knowledge of office equipment
• Mathematical skills

Location

BEH Easley Family Med

2394 BE Fleetwood Conv Care

BE Fleetwood Conv Care-Practice Operations