Retail Supervisor

Overview

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team. Pay rate $43,888.00/year.

• Responsible for recruiting, supervising and motivating employees, developing them to deliver on our client’s expectations.
• Train Events Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and coaching of Event Specialists and develop event execution skills and knowledge while ensuring Food Safety practices are maintained.
• Communicate with store management about upcoming events and the execution of past events in their store.
• Serve as the point of contact for all events conducted in the store. Assist Event Specialists with event kits, materials and tools as needed.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure on-date execution.
• Reschedule events as needed to maximize on-date, weekend, and total execution results.
• Share competitive knowledge and best practices with the team.
• Maintain effective communication and relationships with field support, recruiting and client services.
• Maintain a clean, neat and orderly demo kitchen, ensure appliances are in working order, and inspect company equipment regularly for proper maintenance.

This job description does not imply that the above functions are the only tasks that may be performed. Employees may be required to follow other job-related instructions and perform other tasks as directed by management.

Education/Experience: Associate Degree and/or Technical Diploma or one to two years related experience and/or training; or equivalent combination of education and experience.

Computer Skills: Ability to use and navigate company-provided computer and mobile device applications and internal systems. Proficient with MS Office Suite programs.

Certificates, Licenses, Registrations: A valid driver’s license is required; a National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required.

Supervisory Responsibilities: This position has direct supervisory responsibilities with approximately 10–50 employees.

Work Environment: Retail store environment. Local travel may be required.

Physical Demands: Standing, walking, using hands, reaching, speaking, hearing, reading instructions, stooping, kneeling, crouching, climbing (including use of a 6’ ladder), balancing, lifting and carrying up to 25 pounds (up to 50 pounds occasionally), pushing/pulling a demonstration cart, preparing foods and beverages with required appliances. May come into contact with cleaning supplies.

Language Skills: English is the primary language; bilingual skills may be required based on business necessity.

Product Connections is a part of Acosta Group – a collective of the industry’s trusted retail, marketing and food service agencies reimagining the way people connect with brands at every point in their shopping journey. We specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel.

With over 10,000 experts in the field and more than 150 corporate employees, we foster a supportive, collaborative, and inclusive culture.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If accommodation is needed, please contact  Include "Applicant Accommodation" in the subject to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States. For more information on E-Verify and your rights, see Employer Resources (e-verify.gov). By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer