Network Specialist

Overview

Lucas offers full-service Point of Sale Technology and Service under one roof. We handle software, hardware, professional services, and technical support for all our clients, believing our “customer-direct” model delivers consistent, high-quality products and services.

Founded in 1992, Lucas is one of the oldest POS providers in the Quick Service Restaurant (QSR) and Fast Casual markets. Our focus has always been on being the best and most reputable provider, delivering reliable solutions that adapt to evolving customer needs. For more information, visit

Lucas exists to create and deliver excellent service and technology solutions that help our customers succeed while providing a high standard of care for all.

To deliver quality solutions backed by the best service while building lasting relationships.

• Service – we strive for excellence in serving our team members, customers, industry partners, and community.
• Urgency – we act promptly; every minute counts.
• Relationships – we are personally responsible for cultivating lasting relationships that positively impact others.

We are looking for team members who value customer service, relationship building, and a sense of urgency, especially in helping customers. A Network Specialist will design, implement, and maintain the client’s network security infrastructure, protecting against malware, hacking, and breaches by configuring firewalls, IDS/IPS, performing incident response, and developing security policies to safeguard sensitive data and ensure network resilience.

• Take ownership of network environment development and production for customer locations and internal use.
• Set up and configure network equipment (firewalls, switches, access points, failover routers) for customer locations and internal use.
• Assist in creating test/sandbox environments for internal and customer configuration and rule‑change testing.
• Provide installation assistance to internal technicians and clients.
• Offer real‑time support to internal technicians and telephone support to customers.
• Execute testing, scheduling, and deployment of firmware and security updates across all devices.
• Maintain tracking and management of deployments and changes in adherence to ITIL best practices.
• Conduct continuous monitoring of security events detected by hardware appliances.
• Collaborate with management to implement incident‑response protocols and mitigate threats.
• Ensure all customer systems are patched within the target window.
• Assist with endpoint protection configuration, monitoring, and incident response.
• The company reserves the right to add or change duties at any time.

• Self‑motivated and resourceful, willing to go the extra mile and think ahead.
• Team oriented – thrives on working closely with others, shares credit, and serves others.
• Interpersonal – develops and maintains relationships, uses good judgment, and understands the impact of words and actions.
• Passionate – strong sense of dedication to our mission and serving others.
• High character – operates with integrity, honesty, trust, compassion, and diligence.
• Multitasking – able to juggle changing workflows and interruptions, adapting on the fly.

• Associate’s Degree in Computer Science or related field.
• Three or more years of relevant work experience.
• Proven experience developing, operating, and maintaining network systems.
• Extensive knowledge of operating system and database security.
• Proficiency in networking technologies, network security, and network monitoring solutions.
• Knowledge of security systems including anti‑malware applications, content filtering, firewalls, authentication systems, and intrusion detection and notification systems.
• In‑depth knowledge of security protocols and principles.
• Critical‑thinking skills and ability to solve complex problems.

• Deep knowledge of networking (TCP/IP), operating systems, security protocols, and SIEM/EDR platforms.
• Analytical skills – strong problem‑solving, critical thinking, and attention to detail for threat analysis.
• Scripting/automation – proficiency in Python, Power Shell, or similar to automate tasks.
• Threat intelligence – understanding of current threats (malware, phishing, APTs) and attack vectors.
• Communication – excellent written and verbal skills for documentation and collaboration.
• Certifications – relevant certifications (CompTIA Security+, CISSP, GIAC) are preferred.
• Mindset – proactive, detail‑oriented, and able to work under pressure in a 24/7 environment.

Salary: $52,000 per year.