Network Specialist

The Position

We're looking for team members who place a high value on customer service, relationship building, and have a sense of urgency in all things they do – especially with helping customers.

A Network Specialist will be responsible for designing, implementing, and maintaining the client's network security infrastructure, protecting against threats like malware, hacking, and breaches by configuring firewalls, IDS/IPS, while also performing incident response and developing security policies to safeguard sensitive data and ensure network resilience.

The responsibilities of a successful Network Specialist include the following:

• Take over primary ownership of all development and production of network environments for Customer locations and internal company use.
• Setup and Configure Network Equipment (Firewalls, Switches, Access Points, Failover Routers) for Customer locations and internal company use.
• Assist in creating test/sandbox network environments that can be used for internal and customer configuration and rules change testing.
• Deliver installation assistance to both internal technicians and clients.
• Offer real-time support to internal technicians and telephone support to customers.
• Execute testing, scheduling, and deployment of firmware and security updates across all devices.
• Maintain tracking and management of deployment and changes in adherence to ITIL best practices.
• Conduct continuous monitoring of security events detected by hardware appliances.
• In collaboration with management, implement incident response protocols to mitigate threats on customer systems.
• Work with the security group to ensure all customer systems are patched within the target window.
• Assist in endpoint protection configuration, monitoring, and incident response.

The company reserves the right to add or change duties at any time.

The Network Specialist will report directly to the Chief Technology Officer and work closely with other Management personnel. Success will be dependent on the individual's ability to learn technology that is used in the establishments, understand core security and compliance requirements relevant to our industry, and effective communication with end users.

• Self-Motivated

  Not everything will have a pre-planned solution. The individual will need to be self-motivated to figure things out, be resourceful, diligent, and think about the next steps and next opportunity.

  Willing to go the extra mile to achieve something greater is a must.

• Team Oriented

  Thrive on working closely with others to achieve positive results. Ability to serve others as nobody is above any task and we are all here to serve, point out contributions of others before your own, share in the successes of other team members.

• Interpersonal

  Be able to develop and maintain relationships with others both internal and external. Use good judgment in all situations and understand the impact of your words and actions.

• Called

  A strong sense of passion for our mission and serving others.

• High Character

  We operate with a high trust culture and with personal values and integrity. Integrity, honesty, trust, compassion, and diligence are all qualities this person must possess to flourish here.

• Multitasking

  This is not a steady state or static environment. Workflow will cycle and interruptions are normal, so this person must be able to juggle and adjust on the fly.

• Associates of Science in Computer Science or a related field
• Three or more years' work experience or related position
• Proven experience developing, operating and maintaining network systems
• Extensive knowledge of operating system and database security
• Proficiency in networking technologies, network security and network monitoring solutions
• Knowledge of security systems including anti-malware applications, content filtering, firewalls, authentication systems and intrusion detection and notification systems
• In-depth knowledge of security protocols and principles
• Critical thinking skills and ability to solve complex problems

• Deep knowledge of networking (TCP/IP), operating systems, security protocols, and SIEM/EDR platforms.
• Analytical
  
  Skills:
  
  Strong problem-solving, critical thinking, and attention to detail for threat analysis.
• Scripting/Automation:
  Proficiency in scripting (Python, Power Shell) to automate tasks.
• Threat Intelligence:
  Understanding of current threats (malware, phishing, APTs) and attack vectors.
• Communication:
  Excellent written and verbal skills for documentation and collaboration.
• Certifications:
  
  Relevant certifications (CompTIA Security+, CISSP, GIAC) are often required or preferred.
• Mindset:
  Proactive, detail-oriented, and able to work under pressure in a 24/7 environment.