Hardware Customer Service Representative

Company Overview

We are a fast growing Company with 7 current locations. We are looking for a Hardware Customer Service Representative who wants to grow with us! Our locations are all in the upstate area located in:
Seneca, Pendleton, Greenville, Anderson, Easley, Simpsonville and Greer with potential new store locations. We are looking for motivated Hardware Sales Associate in our Easley location that has experience in growing our business while truly has a passion for our Customers.

About Landscapers Supply and Hardware (affiliated with ACE Hardware and True Value Hardware)

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop along with a complete line of Hardware. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection.

• ICARE – Integrity First
• Committed – Committed to People
• Accountability – Accountability Mindset
• Results – Results
• Exceeds – Exceeds Expectations

• Health/Dental Insurance
• Paid time off
• Paid holidays
• 401(k) matching
• Closed on Sundays
• Employee discount
• Professional development
• Opportunities for advancement

As our Hardware CSR
, you will play a critical role in supporting Landscapers Supply’s ability to serve our customers with the smile and expertise they expect from our stores. As a Hardware Customer Service Representative (CSR) at Landscapers Supply, you are the friendly face and knowledgeable voice our customers rely on. Your role is essential in creating a welcoming experience, providing expert guidance, and ensuring each customer leaves with the solutions they need for their home or professional projects.

• Greet and listen to customers
• Identify needed products and provide professional solutions
• Check out customers at the cash register
• Contact customers for pickup orders
• Stock, organize and clean the Hardware department
• Complete inventory counts, in-between serving customers

• Basic knowledge of tools and hardware
• Ability to have positive and friendly interactions with customers
• Ability to be organized and calm in a fast-paced environment
• Ability to have clear communication with colleagues

• Experience working in a hardware store

• Ability to lift and handle up to 50 lbs.

• Department:
  Hardware
• Job Title:
  
  Hardware CSR
• Reports To:
  
  Store Manager
• Full/Part Time:
  Full
• Direct Reports:
  No
• Salary/Wage:
  Based on Experience