Warehouse Manager

Essential Functions & Core Responsibilities

• Lead and oversee daily warehouse operations, including receiving, putaway, inventory storage, picking, packing, staging, shipping, transfers, returns, and deliveries.
• Manage, coach, train, and develop warehouse employees while establishing clear expectations for productivity, accuracy, attendance, safety, organization, and accountability.
• Plan and assign daily workload based on order priorities, customer requirements, staffing, inventory availability, incoming shipments, and business needs.
• Ensure customer orders are picked, packed, staged, and shipped accurately and on schedule.
• Maintain accurate inventory records and ensure physical inventory movement is properly reflected in Net Suite.
• Establish and maintain effective cyclecounting, inventory reconciliation, and inventoryadjustment procedures.
• Investigate inventory discrepancies and identify root causes and corrective actions to improve longterm inventory accuracy.
• Ensure incoming products are received accurately and promptly, including verification of quantities, product identification, condition, purchase order information, and required documentation.
• Maintain an organized warehouse layout, including appropriate bin locations, product identification, staging areas, aisles, receiving areas, and shipping areas.
• Establish standardized processes and Standard Operating Procedures (SOPs) for key warehouse activities and ensure consistent adherence across the department.
• Monitor open orders and proactively identify inventory, fulfillment, or warehouserelated issues that could delay customer shipments.
• Coordinate the appropriate handling of standard, expedited, partialshipment, and shipcomplete orders.
• Establish effective controls and visibility for products and orders that are received, picked, packed, staged, transferred, shipped, or released for local delivery.
• Work closely with Purchasing to communicate inventory shortages, receiving discrepancies, backorders, replenishment requirements, and incoming inventory priorities.
• Partner with Customer Service, Sales and Purchasing to provide accurate information regarding inventory availability, order status, fulfillment issues, and shipment timing.
• Support inventory planning by providing operational insight regarding stock levels, product movement, slow moving inventory, obsolete inventory, and warehouse capacity.
• Ensure warehouse employees consistently follow established Net Suite processes and accurately complete required system transactions.
• Partner with Operations and Net Suite resources to identify and implement improvements to warehouse workflows, dashboards, reports, forms, and system controls.
• Participate in the evaluation, testing, implementation, and adoption of barcode scanning and Warehouse Management System (WMS) capabilities for receiving, inventory movement, picking, packing, and shipping.
• Identify opportunities to eliminate unnecessary manual and paper-based processes and replace them with efficient, reliable, systemdriven workflows.
• Develop and monitor warehouse Key Performance Indicators (KPIs), including inventory accuracy, picking and shipping accuracy, receiving turnaround time, fulfillment performance, productivity, and safety.
• Support warehouse expansion, relocation, layout redesign, or other operational improvement initiatives as required.
• Maintain a clean, safe, organized, and efficient warehouse environment.
• Ensure compliance with company safety policies, OSHA requirements, and applicable warehouse and material handling standards.
• Ensure employees operating forklifts or other powered industrial equipment are properly trained, certified, and authorized.
• Conduct routine warehouse, equipment, storage, and safety inspections and promptly address identified concerns.
• Investigate and properly report workplace accidents, injuries, product damage, equipment damage, and safety incidents.
• Drive continuous improvement initiatives designed to increase warehouse capacity, productivity, inventory accuracy, employee effectiveness, and customer service.

• Advanced knowledge of warehouse operations, inventory control, receiving, picking, packing,…