Railcar Repair Operations Manager

This position is responsible for managing the day-to-day operational performance of a directing railcar repair operations. The position is accountable for leading and managing railcar repair events via direct contact with customer base while ensuring a positive financial return on tasks performed. In addition to the financial responsibility, this position will ensure safety; quality and environmental responsibilities are realized. This role is responsible in staff development, succession planning, and motivating site personnel to achieve all strategic business objectives.

This position will be accountable for the leadership of skilled labor employees and will have a high level of interaction with all employees including upper management, safety, human resources, quality, corporate representatives, customers, and vendors. This position requires the ability to maintain a high degree of communication with assigned skilled labor workforce.

• Our Operations Manager oversees several shop employees and reports to the VP of Operations.

• Set an example and conduct activities consistent with the core values of CF Rail Services contributing to a positive environment for communication, empowerment, and continuous improvement.

• Lead all employees in the safety initiatives and adhere to all railcar safety procedures.
• Responsible for managing all financial aspects of repair operation to ensure profitability results meet or exceed strategic business objectives.

• Staff, develop and motivate site personnel ensuring that operations are performed efficiently and maximize growth opportunities to produce high performing teams.

• Ensure that the facility meets and operates within all applicable local, state, and federal regulations in safety, environmental, labor, and transportation.

• Coordinates repair activities to meet the quality requirements of customers, CFRS and all regulatory agencies.
• Promote the repair facility and Change for the Better within the community through involvement and support of projects that enhance the living standards of the community.

• Coordinate and provide support to the Director of Network of Sales with bids and quotes for railcar repairs.
• Interacts with customers to ensure satisfaction, manage customer expectations, and set agreed upon production goals.

• Manages all aspects of personnel including hiring, recognition, goal setting, coaching, development, performance improvement, and termination.

• Ensures site assets are maintained proactively to prevent operational downtime.
• Create location budget annually, track weekly performance measures verse budget expectations.
• Creates an operational environment that promotes respect, communication, and employee development.
• Manage railcar flow to ensure throughput expectations are met.

• Maintain an adequate quantity of all necessary material and supplies required to operate the repair facility in keeping with safety, quality, productivity, cost, and economic earnings.

• Establish plant wide goals and develop plans for continuous improvement in the areas of safety, quality, cost, throughput, and economic return.

• Attend training, in-service, conferences, and meetings as necessary to understand current car repair standards.

• Wear PPE in appropriate areas.

• Note:
  
  Responsibilities include the expectation to always act to support the interests of the department and organization and to perform other duties as assigned to ensure the successful achievement of departmental and company objectives.

• Bachelor’s degree (B.A.) or equivalent; of ten years related experience and/or training; or equivalent combination of education or experience.

• Strong knowledge of computer applications including, but not limited to:

• Microsoft Office suite.
• CFRS systems to manage accurate work team time accounting.

• Intermediate Finance and Accounting training (KPI’s, income statements, budgeting, margin, NOC, etc.).
• Leadership training, including but not limited to, communication, interview skills, performance management, etc.

• Lean Sigma training.
• AAR Basic Auditor Training.
• Participate in internal/external training, TBD by management.
• Must have the knowledge…