Ford Lincoln Service Lot Attendant

Job in East Hartford, Hartford County, Connecticut, 06118, USA

Listing for: Hoffman Auto Group

Full Time position
Listed on 2026-09-12

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service

Salary/Wage Range or Industry Benchmark: 17 - 18 USD Hourly USD 17.00 18.00 HOUR

Job Details

Job Location:

East Hartford, CT 06108

Salary Range: $17.00 - $18.00 Hourly

Role Purpose

Responsible for ensuring safe and efficient handling of customer and company/owned vehicles.

Leadership

This position does not lead others.

Core Accountabilities

Greet all customers entering the service area and direct customers to service-write up area. Tag vehicles and install mats and seat covers. Park all vehicles in appropriate locations.

Maintain organized lot in order to provide easy access for customers. Includes removing any debris and snow.

Maintain loaner vehicles. Wash, fill gas tanks and park in designated area. Inform management of any mechanical or body repairs needed.

Perform alignment checks in the drive through quickly and efficiently, providing color alignments print out to the Service Consultants while the customer is still in the Consultants office.

Clean, wash and detail customer vehicles, clean shop and service drive as needed includes all trash and cardboard floor washing with machine.

Assist with pick-up and delivery of guest vehicles.

Qualifications

High School Diploma

Valid driver’s license.

1-2 years’ experience in a customer service orientated environment preferred

Can adapt and embrace change with an internal and external customer centric mindset

Act as an advocate for teammates and have a strong commitment to technology advancement

Possesses effective communication skills: oral, written, listening.

Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

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