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Aerospace Customer Experience Manager - Onsite East CT
Job in
East Hartford, Hartford County, Connecticut, 06118, USA
Listed on 2026-08-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Barnes Aerospace is seeking a Customer Service Manager to lead the site-level customer service function in East Hartford, CT. This role will be the primary contact for customers, manage the order and contract processes, and drive continuous improvement in service delivery.
You will oversee a team, monitor satisfaction, and ensure timely updates and escalations. Travel ~10% may be required as part of customer engagements and site operations.
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