Receptionist, Customer Service​/HelpDesk

Kia of East Hartford is looking for afriendly, professional, and customer-focused Receptionist to greet customers and answer telephone calls in a professional and welcoming manner, provide exceptional customer service, and create a positive first impression for every guest.

As the first point of contact for our dealership, you’ll play an important role in creating a welcoming experience for our customers and supporting our team.

Why Join Our Team?

Kia of East Hartford is known for exceptional customer service, a strong local reputation, and long-term employee success.

Many team members grow into roles in sales, service, detailing, or management. This position is a great entry point.

Work with a leadership team that values respect, communication, and professional development.

Build foundational skills in dealership operations, customer service, and vehicle care.

Greet customers and answer telephone calls in a professional and welcoming manner, provide exceptional customer service, and create a positive first impression for every guest.

• Competitive pay plan
• Health, Dental and Vision Insurance
• 401(k) Retirement Plan
• A career where your efforts are appreciated and rewarded
• State-of-the-art facility
• Opportunity for advancement

• Greet customers and answer telephone calls in a professional and welcoming manner, provide exceptional customer service, and create a positive first impression for every guest.
• Answer and direct incoming phone calls promptly and courteously
• Assist customers with questions and direct them to the appropriate department or team member
• Take accurate messages and ensure they are delivered to the appropriate team members
• Maintain a clean, organized and professional reception area
• Provide exceptional customer service and create a positive first impression for every guest
• Maintain confidentiality and handle customer information professionally

• Has excellent professional communication and customer service skills and a positive attitude
• Maintains a professional appearance and demeanor
• Friendly and welcoming and enjoys working with people
• Dependable, organized and detail-oriented
• Able to multitask in a fast-paced dealership environment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer.

All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.