PW1100G-JM Customer Technical Services - Mechanical Systems & Externals Principal Engineer - Onsite Job East Hartford area,Connecticut

Pratt & Whitney Job Opportunity

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

Working directly with operators to resolve technical issues by providing on-wing troubleshooting and support for their engines while they are in the shop.

Working closely with field offices, engine shops, customer support, engineering, suppliers and publications to support questions related to engine maintenance, hardware conditions, engine and event investigations and/or general questions from the field.

Monitoring the fleet to identify potential emerging issues relating to engine hardware and to escalate if required.

Interface with the following organizations to ensure clear, accurate and timely development of technical data for engine and hardware inspection/maintenance data:
Aftermarket and Sustainment Engineering (ASE) Repair, Fleet Management Programs (FMP), MRO/Engine Overhaul organizations, Standard Practices, CIPT's and Chief Engineers office, Structures, and Performance Analysis groups.

Ensuring prompt investigation closure and implementation of required closing actions with respect to engine hardware.

Provide closure reports to the customer, airframer and authorities in a timely manner where required.

Identifying and incorporating improvements to the Engine Manual, Aircraft Maintenance Manual, Troubleshooting Manual, Component Maintenance Manuals, and Services Bulletins based on field issues, customer feedback, One-Time-Concession (OTC) history, and E-Net cases.

Providing technical material and/or on-site support for technical review meetings, regional forums and world conferences. Some travel required.

Contribute to the team's overall excellent delivery metrics (On-Time E-Net case response rate, One-Time Concession delivery, Investigation closure rate, etc.)

Ability to cover on occasion customer issues, including nights, weekends, and holidays.

Qualifications You Must Have:

A University Degree or equivalent experience and minimum 8+ years prior relevant experience, or An Advanced Degree in a related field and minimum 5+ years experience
U.S Person or eligible to obtain necessary export authorizations required.

Qualifications We Prefer:

Experience with bearings or externals
Technical writing, communication and verbal skills
Experience with Microsoft suit products

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.