IT Support Specialist — Helpdesk & User Solutions
Listed on 2026-07-16
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
The Chronicle Of Higher Education, Inc. is looking for a Full-Time User Support Specialist in East Hartford, Connecticut. This role involves supporting university faculty, staff, and students with technology-related issues, ensuring efficient resolution and exceptional customer service. The ideal candidate should have a strong background in troubleshooting both PC and MAC systems, possess excellent communication skills, and be proactive in learning new technologies.
Applicants should have at least a high school diploma or GED, with preference given to candidates with A.S. or higher education and experience in Information Technology. The role offers comprehensive benefits including medical and dental insurance, 401k with employer match, and great tuition benefits.
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